Shipping Policy

At Veyzo, we strive to make shipping simple, transparent, and reliable. Below you will find important information about how your furniture and home product orders are processed, shipped, and delivered.

Shipping Overview

Shipping Cost: Free Standard Shipping on all U.S. orders

Order Cut-Off Time: 8:00 PM (GMT-07:00) Mountain Standard Time

Processing Time: 1–2 business days, Monday–Friday

Estimated Transit Time: 3–5 business days, Monday–Friday

Estimated Total Delivery Time: 4–7 business days

Shipping Area: United States only

Currency: All prices and transactions are processed in USD ($)

Order Processing

Once your order is placed, our team begins preparing it for shipment as quickly as possible.

Processing Includes

Payment verification
Product inspection and quality checks
Secure packaging and order fulfillment

Orders are generally processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will begin processing on the next business day.

Shipping & Delivery

After your order has been processed, it will be shipped through trusted U.S. shipping carriers. The carrier used may vary depending on the product, destination, package size, and shipping requirements.

Estimated Delivery Times

Processing time: 1–2 business days
Carrier transit time: 3–5 business days
Estimated total delivery time: 4–7 business days from the order date

Please note that delivery estimates are not guaranteed. Actual delivery times may vary depending on your location, weather conditions, holidays, carrier delays, or other circumstances outside our control.

For larger furniture items, delivery timing may vary depending on the shipping method, package size, and carrier requirements.

Order Tracking

When tracking is available for your order, you will receive tracking information through your order confirmation or shipping confirmation email.

Tracking information may take 24–48 hours to become active or update after the carrier receives the shipment.

You can use the tracking information provided to monitor the progress of your delivery.

Shipping Address Accuracy

Please carefully review your shipping address before completing your purchase.

Veyzo is not responsible for delays, failed deliveries, or returned shipments caused by incorrect, incomplete, or outdated shipping information provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible after placing your order. We will do our best to assist you, but address changes cannot be guaranteed once your order has entered fulfillment or been shipped.

Order Changes & Cancellations

We process orders as quickly as possible, so cancellation or modification requests may not be possible once fulfillment has started.

If you need to request a change or cancellation, please contact us immediately after placing your order.

While we will do our best to accommodate your request, changes cannot be guaranteed after processing or shipment has begun.

Lost, Delayed, or Damaged Shipments

If your order is delayed, marked as lost, or arrives damaged, please contact us as soon as possible so we can review the issue and assist you.

For damaged furniture, home products, or packages, please provide photographs of the damaged packaging and product when contacting our support team. This information may help us investigate the issue with the shipping carrier and determine the appropriate resolution.

Depending on the circumstances, we may arrange a replacement, refund, or another appropriate solution in accordance with our policies.

Delivery Issues

If tracking shows that your package was delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or building management where applicable.

If the package still cannot be located, please contact us so we can help review the shipment details.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team:

Veyzo

Email: support@veyzo.shop
Phone: +1-615-234-4367
Hours: Monday – Friday, 5:00 AM – 8:00 PM
Address: 678 Deerfield Dr, Murfreesboro, TN 37129

We are committed to making your shopping and delivery experience with Veyzo as smooth, reliable, and convenient as possible.